Vaccines: Our team is vaccinated, and we highly encourage our guests to be vaccinated and boosted before traveling.

Testing: To minimize the risk of spreading COVID in a group setting, we ask that you test for CoVid with over-the-counter antigen tests should you begin to develop any symptoms. Extra tests are helpful if you develop symptoms during the week. Self-tests are not available in Mexico; please bring your own. A local lab does administer tests if needed.

Masks: We follow the guidelines set by our state and federal health authorities and the CDC. Currently, face masks are optional. However, please be aware that this is subject to change. Please wear a mask if you feel ill to prevent the spreading of any virus, even if it is not CoVid.

Assumption of Risk: When you register for a program, you agree to participate in an activity that may include physical, emotional, and psychological activity. Such activities always involve a certain amount of risk. In a group setting, the facilitators cannot always monitor your physical, emotional, and psychological limits, and your registration demonstrates your consent to take responsibility for assessing the risk any activity poses to you, and choosing a safe course of action for yourself.

By your registration, you affirm that you assume the risk and responsibility for any injuries or damages suffered by you arising out of your participation in a retreat.

 

Cancellations must be submitted to helpinghealthcarehealretreats@gmail.com.

 

Deposits are non-refundable.

If a cancellation request is received over 65 calendar days before the first day of the event, a full refund minus a 6% processing fee will be issued.

Between 30-65 days before the event, a nonrefundable credit minus a 6% processing fee will be granted, and the credit may be applied towards any Helping Healthcare Heal retreat registration for one year after the date of grant.

After 30 days, a nonrefundable 50% credit can be granted that may be applied toward any retreat registration for one year after the date of the grant.

Within 7 days of the retreat, a nonrefundable 25% credit will be granted that may be applied toward any retreat registration for one year after the grant.

 

Within 24 hours of the retreat, no credit or refund will be issued. This is firm.

 

For all retreats: 
Helping Healthcare Heal has no financial responsibility for changes to airfare and other miscellaneous charges.

If the training must be canceled on the part of Helping Healthcare Heal for unforeseen reasons, a full refund will be issued. In this case, Helping Healthcare Heal has no financial responsibility for changes to airfare and other miscellaneous charges.

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Please submit any grievance to helpinghealthcarehealretreats@gmail.com, and we will reply within 5-10 business days.